Help

Frequently asked questions.

24 answers, in three groups. If yours is not here, WhatsApp is answered by a person between 9 AM and 6 PM.

General

7

What this is, and whether it is for you.

One link that carries everything you do — your bio, your social links, your experience and your portfolio — on a page you can edit whenever you like, with an optional NFC smart card that opens it with a tap.

Not a line, at any point. You fill in ordinary fields — your name, your headline, your links — and the page builds itself beside you as you type. Most people are online in under five minutes.

Freelancers, consultants, creators and small business owners who want to look genuinely professional to a client, and who have better things to do than maintain a site.

If your CV is a PDF, your work is on Instagram and your number is on WhatsApp, this is the page that puts all three in one place.

Basic is a link page — your photo, your headline and your links, in the style of a Linktree. Standard adds a full digital CV: education, skills and work experience. Premium is a portfolio, with image and video galleries and a contact form.

The comparison table on the pricing page lists exactly what each one contains.

Yes — and not as a screenshot. Build your profile with your own details and publish it, and it is live at your own link for three hours, free. You are judging the finished thing.

If you would rather look first, the templates page has a live demo of each one.

The profiles serve a worldwide audience — anybody, anywhere, can build one and open one. The physical NFC cards are produced and posted from Sri Lanka.

Yes, but not here. DigitalProfile.lk is built by NextGen Bzone, a digital agency that takes on custom builds, online stores, branding and digital marketing.

Tell us what you have in mind on WhatsApp, or write to Info@nextgenbzone.com, and the agency side will pick it up.

Billing and the 3-hour trial

8

What the trial is, what you pay, and what you never pay.

Pick a template, fill in your own details and publish. Your profile goes live at your own link straight away — your real photos, your real links, on the real internet — and it stays there for three hours. No card, no deposit, nothing to cancel.

When the three hours are up it comes down by itself unless you tell us you want to keep it. Nothing is ever charged automatically.

No. We never ask for card details to start a trial, and there is nothing to cancel afterwards. If you do nothing at all, the profile simply stops being public.

Once. Basic is LKR 2,390, Standard LKR 4,900 and Premium LKR 7,900 — and that one payment keeps your profile online for four years.

No monthly fee, and no renewal to remember until the four years are up. The full detail is on the pricing page.

No. The price on the pricing page is the whole price. There is no server to rent, no second bill, and no renewal to remember for four years.

Click Make Payment in your dashboard, or message us on WhatsApp at +94 72 782 7817, and we will send you the payment details. Once the payment lands we switch your profile from a trial to a permanent one.

Profiles generate day and night, but a real person answers WhatsApp between 9 AM and 6 PM.

LKR 990 for a card in our design, or LKR 1,590 for your own design with a QR code printed on it. Either is a one-time payment — the card is not a subscription.

The QR code matters more than it sounds: it means a phone too old to read an NFC tag can still open your profile from the same card.

Yes. Message us on WhatsApp and we will move you up — Basic to Standard, or Standard to Premium — and work out the difference with you there, so you are not paying twice for time you have already bought.

There is nothing to cancel first, and your link stays the same, so anything already printed on a card or sitting in somebody else’s phone keeps working.

We will tell you before it runs out, and you decide then whether to keep the profile online. Nothing renews by itself and nothing is charged without you asking for it.

Technical and support

9

Accounts, editing, NFC cards and what to do when something is wrong.

You do not need an account to start building — pick a template and fill it in first. When you publish, we ask you to create one so your work is saved and your link is reserved under your name.

It is an email address and a password, and then a code sent to that address to prove it is yours.

Yes, as often as you like. Log in to your dashboard, open your profile and change whatever has moved on — a new number, a new job, a new photo. The link never changes, so nobody has to be told twice.

Yes. You claim a username when you register and your profile lives at digitalprofile.lk/yourname. The builder checks whether a name is free while you type it.

The card is written with your profile’s link. Somebody holds their phone against it and your profile opens in their browser — no app on either side, no number to type in, nothing to install.

It carries the link rather than a copy of your details, so the moment you edit your profile the card is already handing out the new version.

Three things cover almost every case. Check that NFC is switched on in their phone’s settings. Hold the card against the top third of the back of the phone, where the antenna is, and keep it there for a second. And unlock the screen first — most phones will not read a tag while locked.

If it still will not read, a card with a QR code printed on it can be scanned with the camera instead. Anything beyond that, message us and we will replace the card.

Essentially every modern smartphone. iPhones from the XR onwards read tags with no setup at all, and Android phones have read them for years — it is usually just a switch in settings.

For anything older, the QR code option prints a code on the card that any camera can scan.

Your details sit in our own database, behind an account that only opens with your password and a code sent to your email address. What you choose to show on your profile is public, because that is the point of it. Everything else is not.

The privacy policy sets out what we store and why.

Yes, at any time and without asking us. Your dashboard can unpublish a profile, which takes it off the public internet while keeping your work saved, or delete it outright.

Use the reset link on the sign-in page and we will email you a way back in. If the email does not arrive, check the spam folder first, then message us on WhatsApp.

Still unsure about something? Ask us on WhatsApp — a real person answers between 9 AM and 6 PM.

The quickest answer is to try it.

Three hours live, with your own details in it, costs nothing and asks for no card. Most questions answer themselves by the end of it.