Legal
Terms and conditions
What you can expect from us, and what we expect from you. Short sections, ordinary words, and the prices written out so there is nothing to discover later.
Last updated: October 2026
Please note. These terms are written to be accurate about how the service works, but they have not been reviewed by a lawyer and the registered company name and address are still to be confirmed. Have them checked before you rely on them.
The agreement
These terms govern your use of digitalprofile.lk and everything on it: the profile builder, your dashboard, the public profile pages we host for you, and the NFC smart cards we produce. The service is operated from Sri Lanka by NextGen Bzone.
By creating a profile, creating an account or ordering a card, you agree to these terms. If you do not agree with them, please do not use the service.
We may update these terms as the service changes. The date at the top of this page shows when they were last revised, and where a change materially affects you we will tell you by email before it takes effect.
Your account
You can start building a profile without an account. To publish and keep one, you need an account, and you agree to:
- Give us an email address that is genuinely yours, and verify it.
- Keep your password to yourself. Anything done through your account is treated as done by you.
- Tell us promptly if you believe somebody else has got into your account.
- Be at least 16 years old.
Your profile link (your username) is yours for as long as your profile is active. We may reclaim a username that has been abandoned, that impersonates somebody, or that was registered in bad faith.
The 3-hour free trial
Every profile can be published free for three hours. During that time it is a real, public page at a real link, with your own content in it.
- We ask for no card details to start a trial, and nothing is ever charged automatically.
- When the three hours end, the profile stops being public unless you have told us you want to keep it and paid for the plan.
- Your work is kept in your account, so a profile that has expired can be brought back without rebuilding it.
- The trial is intended as one genuine look at the product. We may decline to run repeated trials of the same profile.
Fees and the four-year term
Our plans are a single payment covering a term of four years from the date your profile is activated:
- Basic — LKR 2,390
- Standard — LKR 4,900
- Premium — LKR 7,900
That payment includes hosting for the term. There is no monthly fee, no separate server charge, and nothing renews by itself. We will tell you before the four years end so that you can decide what to do next.
Prices are in Sri Lankan rupees and may change for new purchases; a change never affects a term you have already paid for. You may move to a higher plan at any time by contacting us, and we will account for the time remaining on your current one.
NFC smart cards
Cards are an optional extra, ordered separately: LKR 990 for a card in our design, or LKR 1,590 for your own design with a QR code printed on it. Each is a one-time payment, not a subscription.
- A card carries a link to your profile, not a copy of your details, so it keeps working after you edit your profile.
- Production begins once payment is confirmed and, for a custom design, once you have approved the artwork. Approved artwork cannot be changed after production starts.
- Delivery times are estimates and depend on the courier.
- If a card arrives damaged or will not read, tell us within 14 days and we will replace it. Ordinary wear, bending, cutting or heat damage is not covered.
- A card stops opening a profile that has been unpublished, deleted or allowed to expire. The card is not a substitute for an active profile.
You are responsible for any artwork you supply, including that you have the right to use the logos, images and fonts in it.
Your content
Everything you put into your profile remains yours. We claim no ownership of your photographs, text, logos or portfolio work.
You give us the permission we need to do the job: to store your content, to display it on the public page you asked us to publish, and to show your profile in a preview or demo of the service where you have given us permission to do so separately.
You confirm that you have the right to publish what you upload, that it is accurate, and that it does not infringe anybody else’s rights. Remember that a published profile is a public web page — see the privacy policy.
Acceptable use
You agree not to use the service to publish or do any of the following:
- Impersonate another person, business or organisation.
- Publish content that is unlawful in Sri Lanka, defamatory, obscene, hateful, or that harasses or endangers anybody.
- Publish sexual content involving minors, or any content exploiting a child, in any form.
- Run a scam, a phishing page, a fraudulent offer, or anything designed to deceive the people who open your profile.
- Distribute malware, or link to it.
- Infringe copyright, trade marks or other rights belonging to somebody else.
- Attempt to break into accounts, probe or overload our servers, scrape the platform at scale, or work around any limit we have set.
- Resell or rebrand the service as your own without a written agreement with us.
If you see a profile doing any of this, tell us and we will look at it.
Our platform and templates
The platform itself — the software, the templates, the designs, the name and the logo — belongs to NextGen Bzone and is protected by copyright and trade mark law.
Your plan gives you the right to use a template for your own profile, for the term you have paid for. It does not transfer ownership of the template, and does not permit you to copy it, resell it, or build a competing product from it.
Availability and support
We work to keep the service online continuously, and profiles generate around the clock. We do not promise uninterrupted availability: maintenance, a hosting fault, a network failure or something outside our control can interrupt it.
Support is provided by WhatsApp and email between 9 AM and 6 PM Sri Lanka time, and we aim to answer within one working day. Support covers the service itself. It does not extend to writing your content for you, or to work beyond the platform — for that, our parent company NextGen Bzone takes on custom builds separately.
Suspension and termination
You can unpublish or delete your profile, or close your account, from your dashboard at any time.
We may suspend or remove a profile that breaches the acceptable use section above, that is the subject of a credible legal complaint, or where we are required to by law. Where it is reasonable and lawful to do so, we will tell you first and give you a chance to put it right.
If we remove a profile for a breach, fees already paid are not refunded.
Refunds
The three-hour trial exists so that you can see the finished product, with your own details in it, before paying anything. Because of that, payments for a plan are generally not refundable once a profile has been activated.
If something has genuinely gone wrong on our side — a profile that cannot be made to work, a payment taken twice — tell us within 14 days and we will put it right or refund it.
Cards that arrive damaged or unreadable are replaced, as set out under NFC smart cards.
Limitation of liability
The service is provided as it is. To the fullest extent the law allows, we are not liable for indirect or consequential loss, for lost business, lost profit or lost opportunity, for content you or anybody else published on a profile, or for a failure caused by something outside our reasonable control.
Where we are found liable despite the above, our total liability is limited to the amount you paid us in the twelve months before the claim.
Nothing here limits liability that cannot be limited by law.
Governing law
These terms are governed by the laws of the Democratic Socialist Republic of Sri Lanka, and the courts of Sri Lanka have jurisdiction over any dispute arising from them.
If any part of these terms is found to be unenforceable, the rest of them continue to apply.
Contact us
Questions about these terms:
- Email — hello@digitalprofile.lk
- WhatsApp — +94 72 782 7817, 9 AM – 6 PM
- Post — DigitalProfile.lk, Sri Lanka
You may also use the contact form.